ALEKS – Technical Support

You will need to run a small file on your computer to get the ALEKS plug in for your browser.

You may take the Math assessment on your own, personal computer (Windows or MAC OS) if you have administrative rights to add a plug – in to a browser.

Add plugin now. Please follow the instructions on the page.

Having trouble? Please see the ALEKS help page.

Hours (Eastern Time):
Sunday, 4:00 PM to 1:00 AM
Monday – Thursday, 7:00 AM to 1:00 AM
Friday, 7:00 AM to 9:00 PM
Email: contact us at
Telephone: Phone and Fax Information


You may take the Math assessment on the University of Connecticut’s virtual PC called SkyBox. The Internet Explorer browser is already configured with the ALEKS plug – in.

Please go here to get the VMWare client you will need to access the SkyBox. You will need your netid and password.

Once in Skybox, please use Internet Explorer (the light blue e) as your browser.


Need more help with downloading the VMWare client?

Visit HuskyTech.